How to sign in to your Caxino account, what to do if the login fails, and a step-by-step guide to creating a new account and getting verified.
Last updated: August 2026
Logging in takes a few seconds on desktop or mobile — the same email and password work everywhere, and your Spinbox progress, balance and bonuses follow your account.
Go to the official site (or the home-screen shortcut on your phone) and tap 'Login' in the top right.
Type the email address you registered with and your password. Use your browser's password manager for one-tap access.
The lobby opens with your balance, your current level and the Spinbox progress bar.
Click 'Forgot password?' on the login form, enter your registered email address and follow the reset link Caxino sends within a minute or two. Choose a password you do not use elsewhere. If the email does not arrive, check your spam folder and then contact live chat — agents can confirm which address is on file.
Opening an account does not require a deposit. You register first, look around the lobby and only fund the account when you are ready — the welcome package waits for your first five deposits.
Use your real name and date of birth exactly as they appear on your ID. Mismatched details are the single most common reason a first withdrawal is delayed.
Verification at Caxino covers three things: identity (a photo ID), address (a bill or statement from the last three months) and, if you deposited by card or e-wallet, ownership of that payment method. Uploading all three straight after registration turns a multi-day process into a same-day one, and the MGA requires it before any withdrawal is paid.
Follow the sign-up button to Caxino itself, where the registration form is hosted.
Email, password, name, date of birth, address and phone number — this is what verification will be checked against.
Confirm you are 18 or over, accept the terms and click the confirmation link in your inbox.
Deposit £20 or more to activate the first welcome bonus and 100 free spins; the whole lobby is open from this point.
Sign up in about a minute and unlock £430 + 500 free spins across your first five deposits.
Create AccountNo. One account per person, household and IP address; duplicates are closed and any bonus winnings on them removed.
There is no fee to register and no obligation to deposit afterwards.
Yes — the form is fully responsive, and you can upload KYC documents straight from your camera roll.
Euro is the standard account currency; other currencies may be available depending on your country and are converted at the cashier.
Use the time-out or self-exclusion tools under Responsible Gaming, or ask live chat to close the account permanently.
Support is available 24/7 by live chat if a field rejects your entry or the confirmation email does not arrive.